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Official Website for the Town of Green Level, NC

Careers
Town of Green Level, North CarolinaTown of Green Level, North Carolina
  • Community
    • Living Here
      • History
      • Subdivision Information
      • Land Use Development Plan
      • Ways to Save Water
    • Doing Business Here
      • 2023 Consumer Confidence Report (CCR)
      • Town Complaints or Requests
      • ETJ Information
      • Rezoning/New Construction
    • News
      • The Green Level Release Newsletter
      • Town News
      • Green Level Transit Survey
    • Events
      • Community Events Calendar
      • Events Gallery (Photos)
    • Organizations
      • Community Watch
      • Golden Age Club
  • Departments
    • Administration
      • Ask the administrator
      • Department Information
      • Careers
    • Code Enforcement
      • Department Information
      • Town Fee Schedule
      • Animal Control
      • Submit A Complaint
      • Inspection Request
      • Haw River Fire Department no burning notice
      • Town Ordinances
        • Permit Applications
          • Authorized Move- In/Move-Out Permits
          • Permissible Burning Permit
          • Authorized Zoning Permits
          • Authorized Fencing Permits
    • Parks and Recreation
      • Department Information
      • Green Level Municipal Park
      • Park and Recreation Events
      • Recreation Programs
      • Sports Programs
      • Shelter Rentals
      • Field Rentals
      • Community Center Rentals
    • Public Works/Utilities
      • Department Information
      • Fats, Oils and Grease Program
      • 2023 Consumer Confidence Report
      • Pay Your Utility Bill
      • Waste and Recycling
      • Bulk and Brush
      • Water and Sewer Information
      • To Transfer Water/Sewer Service
      • Water Shut Off Request
      • Public Notices
  • Government
    • Town Council
      • Council Information
      • Council Members
      • Minutes + Agendas
      • Meetings Calendar
    • Budget (FY 2021-2022)
  • How Do I?
    • Apply for…
      • Career with the town
      • RFP Bids
    • Download…
      • Recycling pickup schedule
      • Rezoning/new construction
      • Town fee schedule
      • Waste pickup schedule
    • Learn about…
      • Doing business here
      • Parks
      • Programs
      • Living here
      • Our history
      • Town Complaints or Requests
      • Code Enforcement Complaint
      • Permit / Inspection Request Form
      • Subdivision information
      • Town Council meetings
      • Town Council minutes and agendas
      • Town Council members
      • Water/sewer info
    • Request…
      • Shelter rental
      • Water shut off
    • View…
      • Pay Bill Online
      • Community events
      • Events Gallery (Photos)
      • Newsletters
      • Town ordinances
      • Calendar
  • Contact

Water and Sewer Information

Home DepartmentsPublic Works/UtilitiesWater and Sewer Information
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Water and Sewer Fees

Water bills are due on the 18th of every month, even if you don’t receive a bill.  You may call The Town Hall for your balance at (336) 578-3443.

*** Failure to receive a bill does NOT excuse payment for it. Nonpayment will result in fees and ultimately disconnection. Late fee ($12) is added on the next business day following the due date and the Re connect fee is  ($20) comes 7 days after.***

To begin water service at your residence you may download a Water application, if you desire to fill it out before coming in to apply for services:

Bulk Water User

Permanent Owner Application

Renter/Tenant Application

Landlord-Owner Application

Connecting the Water Service

To have water connected at your residence, please follow these steps to ensure a timely connection:

First, schedule a home inspection with Code Enforcer, at (336) 578-3443 Ext 225.

Once the home inspection passes:

A. Owners: Please provide proof of ownership ( Hud statement/closing papers/current tax statement), valid government issued id, applicable deposit ($250 if renting home out and $100 if living in home) and completed application (Please note that social security numbers are required to establish a water account).

      • If you own the house and will be living in the home, not renting it out. 

 

B. Renters: Please provide an executed lease (signed by both landlord and tenant), $250 deposit, valid government issued id and completed application (Please note that social security numbers are required to establish a water account).

      • If you are renting at a residence.

 

C. Landlords and Developers: Please Provide proof of ownership (Deed ,Hud statement/closing papers/current tax statement), valid government issued id, applicable deposit of $100 and completed application (Please note that social security numbers or bussiness tax id are required to establish a water account).

      • If you own the house and plan to rent it out.

 

Water Bill Adjustments

We recognize that Green Level’s water bill is high and want to aid customers who have water leaks with their sewer expenses; therefore, we will provide residential customers* with a sewer adjustment one time each year if a leak does occur and is fixed. The Town does require proof that a leak has been repaired. If the resident has chosen to fix the leak, a receipt for parts purchased will serve as proof. If a resident hires someone, a receipt of payment for services rendered on the company’s letterhead will be required. All requests for water bill adjustments (with proof) must be submitted to the Town no later than the 10th of each month in order to be processed for the current bill.

If you are going to construct a new swimming pool and it is  2′ deep or greater, please contact the code enforcer, for the required permit and inspection.  Alamance County also requires a permit and inspection.  If you don’t want to be charged for the sewage for your pool fill up, please call us before and after you fill the pool, so that we may send someone out to obtain water meter readings before and after and adjust your sewer charges accordingly.

*Residential customers do not include mobile home park accounts and mobile home parks do not qualify for this once a year adjustment.

Policy for Damaged Water Meters

(Click link above for policy)

Public Works Notice to the Public 2020

(Click link above for notice)

Water and Sewer Technical Specifications

Work to be performed under these contracts shall consist of furnishing and installing, complete and ready for service, the water (storm mains where applicable) mains with various appurtenances as shown on the contract plans and as specified.

Download Sewer Specifications
Download Water Specifications

Public Works

  • Department Information
  • Fats, Oils and Grease Program
  • Pay Your Utility Bill
  • 2023 Consumer Confidence Report
  • Waste and Recycling
  • Bulk and Brush
  • Water and Sewer Information
  • Water Shut Off Request
  • Public Notices

Town News

  • Apply for a Town job Current job listings:   Town Administrator – Please send resumes to:...
    Read More
  • FY 2025-2026 Budget Proposal The FY 2025 – 2026 Budget Proposal was presented to...
    Read More
  • 2025 Bulk and Brush Schedule Now Available Click the link below to view the Bulk and Brush...
    Read More

Contact Us

  • 2510 Green Level Church Road Green Level NC 27217
  • (336) 578-3443
  • town-email@greenlevelnc.com

Site by Sam Holt © 2025 · Town of Green Level, NC.